Tools for Collaborative Decision-Making

Inbunden, Engelska, 2013

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Decision-making has evolved recently thanks to the introduction of information and communication technologies in many organizations, which has led to new kinds of decision-making processes, called “collaborative decision-making”, at the organizational and cognitive levels. This book looks at the development of the decision-making process in organizations. Decision-aiding and its paradigm of problem solving are defined, showing how decision-makers now need to work in a cooperative way. Definitions of cooperation and associated concepts such as collaboration and coordination are given and a framework of cooperative decision support systems is presented, including intelligent DSS, cooperative knowledge-based systems, workflow, group support systems, collaborative engineering, integrating with a collaborative decision-making model in part or being part of global projects. Several models and experimental studies are also included showing that these new processes have to be supported by new types of tools, several of which are described in order to calculate or simulate solutions or global solutions for decision-making modification. Definitions and new trends for these models are given, along with types of systems.Contents1. Alteration of Decision-Making Processes in Organizations.2. New Decision-Making Processes.3. The Need to Cooperate.4. Cooperative Decision-Making.5. Activity Support Systems.6. Cooperative Decision Support Systems: CDSSS.About the AuthorsPascale Zaraté is Professor at Toulouse 1 Capitole University, France. She conducts her research at the IRIT Laboratory and is the Editor-in-Chief of the International Journal of Decision Support Systems Technologies. She is co-chair of the European Working Group on DSS and has published several studies and books.

Produktinformation

Utgivningsdatum2013-01-18
Mått161 x 241 x 17 mm
Vikt358 g
FormatInbunden
SpråkEngelska
Antal sidor128
FörlagISTE Ltd and John Wiley & Sons Inc
ISBN9781848215160

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List of Figures ixList of Tables xiIntroduction xiiiChapter 1 Alteration of Decision-making Processes In Organizations 11.1 Decisional processes 11.2 Introduction of ICT in organizations 51.3 The decision-making process revisited 71.4 Conclusion 9Chapter 2 New Decision-making Processes 112.1 Examination of the context of such decision-making 112.2 Context and decision-making 142.3 Experiment 152.4 Conclusion 18Chapter 3 the Need to Cooperate 213.1 Cooperation: definitions 213.2 Types of cooperation 273.2.1 Complementary cooperation 273.2.2 Interdependent cooperation 283.2.3 Negotiated cooperation 28Chapter 4 Cooperative Decision-making 314.1 Process of collaborative decision-making 344.2 Model of the process of collaborative decision-making 36Chapter 5 Activity Support Systems 395.1 Interactive decision support systems 395.2 Business intelligence 425.3 Intelligent or knowledge-based DSSs 435.4 Cooperative knowledge-based systems 465.5 Group Decision Support Systems (GDSSs) 495.6 Facilitation of group decision-making 515.7 Collaborative engineering 555.8 Cooperative design approach 565.9 Cooperative systems 575.10 Workflow 605.11 Cooperative multi-agent systems 62Chapter 6 Cooperative Decision Support Systems: CDSSs 656.1 Distributed DSSs 656.2 Proposal of an architecture 666.2.1 Interpersonal communication tool 696.2.2 Task management tool 696.2.2.1 Support for management of non-nominal situations 706.2.2.2 Planning support tool in the context of distance learning 736.2.2.3 Conclusion 756.2.3 Knowledge capitalization tool 756.2.3.1 Knowledge capitalization: a process-oriented model 766.2.4 Dynamic human/computer interaction tool 806.3 Process of group decision-making 816.4 Conclusion 88General Conclusion 91Bibliography 95Index 105