Research Handbook on E-Government

Edited by Eric W. Welch, Director, Center for Science, Technology and Environmental Policy Studies (CSTEPS) and Professor, School of Public Affairs, Arizona State University, US

• Contents:1 Introduction to the Research Handbook on E-Government 1Eric WelchPART I COLLABORATION, COORDINATION AND DATA SHARING2 Better together? Testing a collaborative approach to solve the localsocietal problems with open data 13Erna Ruijer, Stephan Grimmelikhuijsen, Jochem van den Berg and Albert Meijer3 The use of information and communication technologies in emergencymanagement: a systematic review 31Mete Yıldız, Nilay Yavuz and Naci Karkın4 Smaller cities, greater barriers? Moving data sharing ahead in US localgovernments 65Federica FusiPART II CITIZENS AND GOVERNANCE5 Big Data applications: exploratory data analytics of public safety concerns 84Alfred Tat-Kei Ho, Zachary J. Roman and Michael Yusheng Wu6 Too much of a good thing? Frequent flyers and the implications for thecoproduction of public service delivery 101Benjamin Y. Clark and Jeffrey L. Brudney7 Digital governance in Indian Country 114Traci Morris, Karen Mossberger and Nicholet Deschine Parkhurst8 Youth participation and social media: evidence from the youth activismand social movement of Hong Kong 129Wilson WongPART III TRUST, SECURITY AND SURVEILLANCE9 An integrative model for interpersonal trust in the public sector 149Luis Felipe Luna-Reyes10 Apply with caution! The contingent effect of blockchain-enabledgovernance on trust 183Heyjie Jung, Federica Fusi, Eric Welch, Sélim Louafi and Daniele Manzella11 Electronic workplace surveillance in context: privacy, motivation, andperformance 196Robin (Guohuibin) LiPART IV DIVERSE TECHNOLOGICAL AND INSTITUTIONAL CONTEXTS12 AI adoption in smart cities: a barriers perspective 209Amal Ben Rjab, Sehl Mellouli and Jacqueline Corbett13 U.S. cyberinfrastructure for scientific innovation: adaptation,management, and performance 222Yu-Che Chen and Rich Knepper14 The role of e-governance on supply chain functions and innovations 242Jack Crumbly and Eric W. WelchPART V GLOBAL DIMENSIONS15 The social life of disaster information: cultivating resources foremergent information infrastructures in Nepal 256Robert Soden and Leysia Palen16 Towards the implementation of fully-fledged e-government formunicipalities in South Africa: An agency theory perspective 270Mziwoxolo Mayedwa and Jean-Paul Van Belle17 From heroism to institutionalization: the recent history of e-governmentin Brazil 283Gustavo Henrique Maultasch de Oliveira and Alexandre Rodrigues Gomes18 E-government use in small island states: review of the literature,problems and ways forward 299Mete Yıldız and Mustafa SağsanIndex

‘In the last 25 years, e-government research has made significant progress from descriptive efforts to sound qualitative and quantitative analyses. This Handbook constitutes an exemplar of what e-government research currently entails, including topics such as collaboration, data sharing, citizen engagement, trust, security, privacy, emergent technologies, and the importance of context. Based on a global perspective, the Research Handbook on E-Government represents a comprehensive and diverse collection of current topics, critical reflections, and cases from around the world and I highly recommend it.’