Managing Microcomputers in Large Organizations

Board on Telecommunications and Computer Applications, National Research Council

• 1 Front Matter; 2 Overview; 3 Vision and Value: Getting the Most out of Microcomputers; 4 The Organizational Issues; 5 I. Small Computer Technology: Where We Are and Where We; 6 Introduction; 7 Faster, Smaller, Cheaper: Trends in Microcomputer Technology; 8 Trends in Personal Computer Software; 9 Personal Computer Networks; 10 II. Small Computers in Large Organizations: The Implications; 11 Introduction; 12 Managing Uncontrollable Growth; 13 Managed Innovation: Controlling End-User Computing in the Federal Government; 14 Personal Computers and the Office of the Future; 15 III. Managing Microcomputers: The Issues; 16 Introduction; 17 A Perspective for the Chief Executive Officer; 18 Managing Microcomputers and End-User Computing: Some Critical Issues; 19 Regaining Control Through Centralized Action; 20 IV. Managing Microcomputers: Case Studies; 21 Introduction; 22 Productivity Through Automation; 23 Managing Microcomputers in State and Local Government; 24 The User Era; 25 Personal Computing, Not Personal Computers; 26 Control Through Persuasion; 27 Index