A Journey Through Cultures addresses one of the hottest topics in contemporary HCI: cultural diversity amongst users. For a number of years the HCI community has been investigating alternatives to enhance the design of cross-cultural systems. Most contributions to date have followed either a ‘design for each’ or a ‘design for all’ strategy.A Journey Through Cultures takes a very different approach. Proponents of CVM – the Cultural Viewpoint Metaphors perspective – the authors invite HCI practitioners to think of how to expose and communicate the idea of cultural diversity. A detailed case study is included which assesses the metaphors’ potential in cross-cultural design and evaluation. The results show that cultural viewpoint metaphors have strong epistemic power, leveraged by a combination of theoretic foundations coming from Anthropology, Semiotics and the authors’ own work in HCI and Semiotic Engineering.Luciana Salgado, Carla Leitão and Clarisse de Souza are members of SERG, the Semiotic Engineering Research Group at the Departamento de Informática of Rio de Janeiro's Pontifical Catholic University (PUC-Rio).
Preface.- Introduction.- Semiotic Engineering and Culture.- Cultural Viewpoint Metaphors.- A Case Study: Re-designing the AVIS Website.- Final Discussion.- Index.
Clarisse Sieckenius de Souza, Renato Fontoura de Gusmão Cerqueira, Luiz Marques Afonso, Rafael Rossi de Mello Brandão, Juliana Soares Jansen Ferreira, Clarisse Sieckenius De Souza
Clarisse Sieckenius de Souza, Clarisse Sieckenius de (Pontificia Universidade Catolica do Rio de Janeiro) Souza, Clarisse Sieckenius de Souza, Clarisse Sieckenius De Souza
Clarisse Sieckenius de Souza, Renato Fontoura de Gusmão Cerqueira, Luiz Marques Afonso, Rafael Rossi de Mello Brandão, Juliana Soares Jansen Ferreira, Renato Fontoura de Gusmao Cerqueira, Rafael Rossi de Mello Brandao, Clarisse Sieckenius De Souza