International Multi-Unit Leadership

Professor Chris Edger, the author of Effective Multi-Unit Leadership (Gower, 2012), holds the chair of Multi-Unit Leadership at Birmingham City Business School, Birmingham City University, UK and teaches at Warwick Business School where he has received numerous teaching awards. Chris has over twenty years of senior leisure and retail multi-unit operations, sales and support expertise working for domestic and internationally-owned multi-site companies. In 2010 he won the Personnel Today 'HR Impact of the Year' Award in his capacity as Group HR, Service and Productivity Director at the UK’s largest casual dining group, Mitchells and Butlers. He has a PhD from Warwick Business School (ESRC Award), MBA and DMS from Nottingham Business School and an MSc (econ) with distinction from the London School of Economics.

• Introduction; Internationalisation performance factors; Activities and issues; Ensuring control; Generating commitment; Implementing change; Characteristics and development; Conclusion; Bibliography; Index.

’This book gives a comprehensive and insightful view of the challenges and opportunities that Multi-Unit Enterprises face when considering how to align local and global talent strategies to fast growing and culturally diverse business opportunities. The fusion and deployment of local multi-site leadership talent with expatriate colleagues is a fascinating challenge that requires constant adaptation in pursuit of positive employee engagement and enduring customer satisfaction. Chris Edger has crafted a thought provoking book that reveals the many facets of international multi-site risk: cultural, political, environmental, business and psychological in today’s dynamic glocal environment.’ James Hyde, Senior Client Partner, Korn Ferry International ’When the student is ready the teacher will appear. This book fills a much needed gap in understanding the complex and ambiguous nature of successfully establishing leaders in international multi-site operations. As an expat CEO I have found this book a welcome addition to Effective Multi-unit Leadership. It does an excellent job of understanding idiosyncratic cultural features while providing proven frame works researched by Professor Edger in admired companies around the world.’ Kevin Todd, President and CEO of Rosinter Restaurants, Russia, CIS, Hungary, Poland and the Czech Republic ’Discussing multi-unit leadership strategies in host countries - through analysing the essential knowledge and skills required from business leaders in local operations - this book sheds light on one of the main ingredients of contemporary internationalising retail success. As such this book is notable for its pedagogical and research uniqueness and contributions!’ Lisa Qixun Siebers, Nottingham Business School , UK and author of Retail Internationalisation in China ’Both intriguing and refreshing! A book full of grown-up thinking recognising the absolute requirement for great local leadership to support inter