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The author argues that the roles of human resource professionals must be redefined to meet the competitive challenges organizations face today and into the future. He provides a framework that identifies four distinct roles of human resource professionals: strategic player, administrative expert, employee champion, and change agent. He includes many examples to demonstrate that human resource professionals must operate in all four areas simultaneously in order to contribute fully. He urges a shift of these professionals' mentality from "what I do" to "what I deliver" and makes specific recommendations for how individuals in human resources can partner with line managers to make organizations more competitive.
Dave Ulrich is a Professor at the University of Michigan School of Business.
The next agenda for competitiveness - human resources; the changing nature of human resources - a model for multiple roles; becoming an administrative expert; becoming an employee champion; becoming a change agent; human resources for human resources.
Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz, James Madden, III (University of Southern California Center for Effective Organizations) Lawler, Edward E., Dave (University of Michigan Business School) Ulrich, Jac (Saratoga Institute) Fitz-enz, Inc.) Madden, James (Exult, Edward E. Lawler, David Ulrich, Edward E Lawler, Jac Fitz-Enz
John Storey, Jean Hartley, Jean-Louis Denis, Paul 't Hart, David Ulrich, UK) Storey, John (Open University, UK) Hartley, Jean (University of Warwick, Canada) Denis, Jean-Louis (Ecole Nationale d'Administration Publique, Netherlands) 't Hart, Paul (Utrecht University, USA) Ulrich, David (University of Michigan