Handbook of Social Exchange Theory in Organizations

Edited by Marjo-Riitta Diehl, Associate Professor of Management, Department of Management Studies, School of Business, Aalto University, Finland, Jacqueline Coyle-Shapiro, Professor of Management, Jack H. Brown College of Business and Public Administration, California State University and Russell Cropanzano, Professor of Organizational Behavior, Leeds School of Business, University of Colorado Boulder, USA

• ContentsPART I FUNDAMENTALS OF SOCIAL EXCHANGE THEORY INMANAGEMENT RESEARCH1 Bridging tradition and transformation in social exchange theory 2Marjo-Riitta Diehl, Jacqueline A. M. Coyle-Shapiro and Russell Cropanzano2 The roots: a historical review of social exchange theory 13Jacqueline Coyle-Shapiro and Cheistha Kochhar3 Reciprocity in social exchange 32Katsuhiko Yoshikawa, Chia-Huei Wu and Hyun-Jung Lee4 The fundamental role of trust in social exchange theory 52Colette Real, Rosalind H. Searle and Lisa van der Werff5 Power and status in social exchange 76Marius van Dijke and Leander De Schutter6 Individual differences in exchange relationships: a review of research onsocial exchange theory 93Usman Raja and Saima Naseer7 Organizational identification shaping social exchange dynamics in theworkplace: an integrative approach 110Susana M. Tavares8 Illuminating the importance of discrete emotions for social exchange: anevent-oriented approach 138Laurie J. Barclay, Tina Kiefer and Jenny H. Wang9 A multifoci approach to understanding gratitude in organizations:examining its sources, mechanisms and outcomes within and across socialexchange relationships 160Liuba Y. Belkin, Dejun Tony Kong and Sean Reilly10 Negative social exchange processes 179Andrea C. Farro, Mary B. Mawritz and Marie S. MitchellPART II OUTCOMES OF SOCIAL EXCHANGE RELATIONSHIPS INORGANIZATIONS11 Social exchange theory, commitment, and other workplace bonds 203Howard J. Klein, Marina Schefer and Tammo Straatmann12 Social and economic exchange: task performance and organizationalcitizenship behaviors 223Bård Kuvaas, Catherine Mackintosh and Haien Ding13 Counterproductive work behavior through the lens of social exchangetheory: an overview 243Denise Salin and Marjo-Riitta Diehl14 Social exchange theory and (un)ethical behaviors at work 262Babatunde (Tunde) Ogunfowora, Addison Maerz and Yanhong Li15 Social exchange theory and employability 280Nele De Cuyper, Ans De Vos, Anneleen Forrier and Beatrice Van der HeijdenPART III APPLICATIONS OF SOCIAL EXCHANGE THEORY INMANAGEMENT RESEARCH16 Social exchanges in teams: the next frontier in understanding exchange insocial life? 296Amanuel G. Tekleab, Lyonel Laulié, María T. Martínez-Larrain andAyse Karaca17 Social exchange theory in leader-member exchange and servant leadershipresearch 313Robert C. Liden and Ui Young Sun18 Revisiting perceived organizational membership: capturing the socialexchange relationship between employees and organizations 329Christina L. Stamper and Suzanne S. Masterson19 Living in perfect harmony (or not)? Unpacking incongruence in multiplexworkplace exchange relationships 349Jessica Methot, June Shin and Alondrea Hubbard20 The interplay of professional networking and gender: A social exchangeperspective 366Caitlin M. Porter, Teodora Tomova Shakur and Peyton Berry21 Employee–customer social exchange relationships: an overview of theliterature and agenda for future research 386James J. Lavelle, Deborah E. Rupp, David N. Herda and Aylime Bueno22 Social exchange theory and volunteer relationships: understandingvolunteer exchange relationships through the lens of the psychologicalcontract 402Tim Vantilborgh and Jurgen Willems23 Transforming a community into a community business: managing socialand economic relationships in community-based enterprises 419Christina Hertel and Rossella Rocchino24 Cultural perspectives of social exchange theory 439Yingli Deng, Danila Medvedev, Cynthia S. Wang, Jessica N. Brice andAngela Y. LeePART IV NEW DIRECTIONS IN SOCIAL EXCHANGE THEORY BASEDMANAGEMENT RESEARACH25 Generation gap or research trap? A critical examination of generationresearch in social exchange theory 459Yannick Griep, Johannes M. Kraak, Cort W. Rudolph and Hannes Zacher26 Work-life balance through a social exchange framework 474Laurens Bujold Steed, Elaine C. Hollensbe and Sharmeen M. Merchant27 The umbrella concept of care: insights for social exchange theory fromhealthcare 494Marion Fortin, Erin E. Sullivan and Julia Zwank28 Inclusion, exclusion, and social exchange 509Lynn M. Shore, Beth G. Chung and Michelle A. Dean29 Corporate social responsibility and social exchange theory: leveraging thesocially responsible exchange framework 523Jean-Pascal Gond, Valérie Swaen and Kenneth De Roeck30 From dehumanization to action: reconciling social exchange and displacedaggression through subjective expected utility theory 540Constantin Lagios, Patricia Tabarani, Simon Lloyd D. Restubog andLintao Wang31 The intersection of social exchange and organizational politics 562Maria Bracamonte, B. Parker Ellen III and Christopher C. Rosen32 The influence of artificial intelligence on workplace social exchange 580Russell Cropanzano, Ksenia Keplinger, Jessi Mariah Rivin andH. Phoenix Van Wagoner33 A social exchange theory perspective on navigating human-AI interactionsin the gig economy 597Ksenia Keplinger and Yulia LitvinovaIndex 617

‘A remarkable achievement. A comprehensive coverage of the past, present, and future of one of the most prominent and useful theories in organizational studies from numerous eminent scholars in the field. It will serve as a valuable guide for researchers for many years to come.’