Like the author's 2008 work, this update is a concise resource for students and professionals in the human-services fields who seek to improve their writing skills. Written by Glicken, an educator and social-work practitioner, the guide provides detailed descriptions with helpful and often humorous examples spanning a myriad of writing genres. Also included is guidance on how to choose a topic, the correct use of grammar, and recommended best practices for writing business letters, complaints, and mission statements. The updated second edition also includes writing etiquette for social media, useful techniques for writing on sensitive topics, and relevant writing practice exercises suitable for both small groups and individuals. The goal is to improve critical-thinking skills and show readers how to make logical arguments supported by research. Throughout the work Glicken articulates the importance of writing well in all aspects of society, and he gives readers useful, practical tips for being the best writers they can be. Recommended for teachers and writing center practitioners in pertinent fields, but particularly beginning students pursuing careers in the human services.Summing Up: Recommended. Community college and lower-level undergraduate students; professionals/practitioners.