ROBERT M. HASHWAY is a leading expert in developmental education and instructional technology. Dr. Hashway founded Educational & Psychological Evaluation Associates (EPEA). EPEA developed individualized/diagnostic programs for handicapped and learning disabled students. It was the EPEA experience that led Dr. Hashway to the High Technology/Education division of the Massachusetts State College System. There, he developed a statewide program for the identification, diagnosis and remediation of students with learning problems. Later, Dr. Hashway founded Microware, Inc., with its associated computer-learning centers. Those institutions, based primarily in the Northeast, trained hundreds of adults in the application of computer technology to the day-to-day world of work. These experiences and researches based on them led to the development of the SMART model and the Developmental Pyramid approach as described in this book.