Encounters in Intercultural Communication

Robyn Moloney has pursued a career in both secondary and tertiary teaching, with a passion for understanding the everyday complexities of communication and language studies. Her many publications offer challenge and practical support in understanding the significance of intercultural learning across schools and universities. She has been affiliated with both Macquarie University, Sydney, Australia, and as docent at the University of Helsinki, Finland.

• 1. A personal approach to intercultural communication 2. Encounters in intercultural communication 3. Shaping intercultural communication: Language 4. Shaping intercultural communication: Education 5. Creative intercultural communication: The Arts 6. Intercultural communication at work: Encounters in Business, Accounting, Law, Science, Mining, Architecture 7. Intercultural communication at work: Encounters in Nursing, Medicine, Aged Care, Speech Therapy, Mental Health, Community Care 8. The story of self 9. Theoretical perspectives 10. Conclusion: Not the end of the track

‘A deeply engaging and refreshingly human exploration of intercultural communication, this book moves beyond theory to lived experience. It invites readers into a powerful process of reflection, challenging assumptions while fostering empathy and critical awareness. Through its innovative “encounter” approach, it equips learners with practical, lifelong skills for navigating complexity. Thoughtful, accessible, and ethically grounded, it speaks across disciplines and professions. An essential and transformative contribution to intercultural education.’Danièle Moore, Distinguished Professor of Education, Simon Fraser University, Canada ‘Working within the field of teacher education, I find this book highly inspiring. Encounters in intercultural communication: A personal approach is a generous companion for anyone who is interested in intercultural communication, replacing abstract theory with lived experiences, excellent practical examples, and stimulating reflections. I heartly recommend it to educators across disciplines who wish to invite their students into deep and transformative learning about difference, dialogue, and communication in diverse contexts.‘Thor-André Skrefsrud, Professor at University of Inland Norway, Faculty of Education‘Robyn Moloney’s Encounters in Intercultural Communication offers an opening into multiple worlds, bringing readers into real-life connections with artists, educators, filmmakers and reflections from people across diverse walks of life. Through grounding interculturality in active dialogues and ‘partner encounters’, the book feels vibrant and alive. Its emphasis on reflexivity, experiential learning and relational engagement makes it a unique and much-needed contribution to intercultural education, and to anyone interested in intercultural life. ‘Haynes Collins, Professor of Intercultural Studies University of Leeds, UK‘Robyn Moloney has written a bold book that provides a thought-provoking take on new ways of teaching interculturality. Moloney’s book is at the same time deeply personal and general. By introducing many different voices and perspectives from different parts of the world and different areas of interest and framing the voices as partners the book manages to do something quite rare – it opens for continuous dialogue on interculturality between the reader and the text. Moloney also carefully addresses and encourages the reader to engage in dialogue and to perform tasks during the reading process, thereby focusing the so important active and changing character of interculturality that pushes thinking and learning forward. The book is carefully structured and accessibly written. Highly recommended both for students that are new to field as well as for teachers and researchers that are looking for new ways to approach, to teach and to investigate interculturality.’Andreas Jacobsson, University of Gothenburg, Sweden Robyn Moloney’s new book about the personal approach to intercultural communication makes so much sense. For students and teachers who want to know how interculturality inhabits the myriad lives we lead, this is the book that will guide you to new and deeper understandings. This very readable and teachable book brims over with real responses for interconnecting with others. I guarantee you will see yourself mirrored in one or more of the partners via this nuanced understanding of intercultural communication.Lesley Harbon, Emeritus Professor, University of Technology Sydney, Australia