Eric Owens, Ph.D., is an associate professor and chairperson in the Department of Counselor Education at West Chester University. In addition to teaching, Dr. Owens works in private practice, provides consulting to community and school-based organizations, and is a Red Cross Disaster Mental Health volunteer. He has published on issues related to crisis intervention and trauma counseling, and has presented nationally and internationally on these topics. Prior to joining the West Chester faculty, Dr. Owens worked extensively with people in crisis in community, higher education, and K-12 settings.Richard Parsons is a professor of counselor education at West Chester University and has over 37 years of experience in teaching counselor preparation programs.He has had a private clinical practice for over 40 years and serves as a consultant to educational and mental health institutions in Pennsylvania, New Jersey, and Delaware He has authored or co-authored over 80 professional articles and book chapters, and serves as the editor for the Cognella Series on Student Success. Dr. Parsons earned his master’s and doctoral degrees from Temple University.