Training Manual for Working with Older People in Residential and Day Care Settings

Jacki Pritchard is a qualified social worker who has worked as a practitioner and manager in both fieldwork and hospital settings. She is currently working as an independent trainer, consultant and researcher focusing on abuse, risk and violence.

• Key to symbols used in book. Acknowledgments. Glossary of Terms. 1.Training Care Workers and Using the Manual. 2. Principles of Care. 3. Role of the Care Worker. 4. Needs of Older People. 5. Care Planning. 6.Risk Assessment. 7. Effective Communication. 8. Recording. 9. Supervision. 10. Dealing with Challenging Behaviour. 11. Death, Dying and Bereavement. 12. Abuse. Appendix 1: BVS Videos. Appendix 2: Useful Organisations: Contact Details. References. Index.

The content of the book will also contribute towards combating ageism that is prevalent amongst care staff. Realistic and thought-provoking case studies present in a social context, medical condition and biographical detail that will help the students to understand that an older person needing care is more than just a human body that is there to be toiletted, washed, dressed and given a meal. As such this will play a part in the deconstruction of the production line process prevalent in care work. This book provides an important contribution towards training a workforce that respects and understands older people. In turn this can be expected to improve the quality of life experiences by older people receiving care.