Theory and Practice of Change Management

Häftad, Engelska, 2025

AvJohn Hayes

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With a clear organizing framework, based on a process model of change, and vast breadth of coverage, John Hayes’ best-selling textbook covers all stages of change management. This 7th edition equips you with the practical tools, and knowledge of recent academic research and thinking, to manage change in all types of organizations. It embeds learning with a range of pedagogical tools, including experiential learning exercises, research reports, in-text examples and case studies from real-life organizational situations.Taking a managerial approach, this textbook is suitable for undergraduate, postgraduate and MBA students studying change management as well as for practitioners.New to this edition: -Chapter on trust in change management exploring the importance of trust in the change process-More on responding to big bang disruptions such as the impact of Covid 19 on businesses -New content on how cognitive style can affect sensitivity to emerging issues-A new change management tool, the Cognitive Style Index, for measuring cognitive style hosted on the companion website and discussed in the book-Discussion of the effects of working from home and hybrid working practices, and the need for modular and systemic diagnosis-More tables and many new case studiesThe companion website provides a range of resources to support teaching and learning, including narrated audio-visual tutorials, a testbank, interactive quizzes, detailed case study briefings and bonus cases, and interactive change management tools.

Produktinformation

Utgivningsdatum2025-11-27
Mått216 x 268 x 22 mm
Vikt1 266 g
FormatHäftad
SpråkEngelska
Antal sidor456
Upplaga7
FörlagBloomsbury Publishing PLC
ISBN9781350413337

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Part 1 - Managing change: a process perspectiveIntro to Part 11. Process models of change2. Leading change: a process perspectivePart 2 - Recognizing the need for change and starting the change processIntro to Part 23. Patterns of change4. Sources of change5. Recognizing the need or opportunity for change6. Using value innovation to proactively identify new opportunities7. Starting the changePart 3 - Diagnosing what needs to be changedIntro to Part 38. Diagnosis9. Gathering and interpreting informationPart 4 - Planning and preparing for changeIntro Part 410. Shaping implementation strategies11. Developing a change plan12. Types of interventions based on who does what13. Types of intervention classified according to focal issues14. Selecting interventionsPart 5 - Leading and managing the people issuesIntro to Part 515. Building change relationships16. The role of leadership17. Power, politics and stakeholder management18. Responsible change management: an ethical approach19. Managing context to promote ethical practice20. Communicating change21. Trust: the essential lubricant for change22. Motivating others to change23. Supporting others through changePart 6 - Implementing change and reviewing progressIntro to Part 624. Implementing change25. Reviewing and keeping the change on trackPart 7 - Sustaining changeIntro to Part 726. Making change stick27. Spreading changePart 8 - LearningIntro to Part 828. Change managers learning from their own experience29. Facilitating collective learning30. Pulling it all together: a concluding case studyReferencesAuthor indexSubject index