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Imparting experiences from the theatre world to show how to manage operations in the 21st century, this book provides the key ideas necessary to implement a new operational culture that will lead to excellence in service. This is a must read for executives who wish their operations to be effective and to find satisfaction in shared success.
- Format: Pocket/Paperback
- ISBN: 9781349306404
- Språk: Engelska
- Antal sidor: 270
- Utgivningsdatum: 2008-11-12
- Förlag: Palgrave Macmillan