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Today's support operations face greater responsibilities than the help desks of the 1990s. That's because customers expect 24x7 assistance on whatever channel they choose - no matter what type of products and/or services they buy. The Complete Guide t
- Format: Inbunden
- ISBN: 9781138412415
- Språk: Engelska
- Antal sidor: 272
- Utgivningsdatum: 2017-07-27
- Förlag: CRC Press