Team Building for Diverse Work Groups

Selma G. Myers is the author of Team Building for Diverse Work Groups, published by Wiley.

• Introduction 1 Why Read This Guidebook?Who Should Read This Guidebook?When And How To Use ItThe Impact Of Diversity On Teams 7What Is Diversity?Types Of TeamsCultural Differences And The Types Of TeamsIdentifying Barriers To Team EffectivenessOvercoming BarriersA Model For A High Performance Diverse Team 21Four Key FactorsBuild Diversity AwarenessUnderstand Diversity Issues Within The TeamDevelop Interpersonal Skill That Make A DifferenceReinforce The Team NormsChester Cylinder CaseBuild Diversity Awareness 31Self AssessmentTeam AnalysisDiversity Issues Within The Team 43Understand Differences In OthersTeam Development ModelValuesPerceptionsExpectationsDevelop Skills That Make A Difference 57Communication---Attentive Listening And RespondingChecking AssumptionsConflict ResolutionReinforce The Team Norms 75Establish Ground RulesPractice What You PreachSummary 87Appendix: Reproducible Forms And Worksheets 91