Supervision

Management principles are the focus of this contemporary survival guide for future managers. Planning, organizing, staffing, and people skills are combined with skills in project management and operations. Aspiring front-line managers learn the right tools for specific tasks. They will develop strong interpersonal skills for a diverse workforce and for productive teams.

• 100+ real-world examples and cases highlighting management tasks
• Examples from dozens of well-known U.S. and international companies
• Thorough coverage of the latest in:
  • security; change; global relations; employee benefits; computer applications and software; the Internet; technology; reengineering concepts; leadership styles, and more
• Teamwork, Quality, and Ethics are an integrated theme throughout