This study is the first academic analysis of national standardization organizations. The growing importance of consortia, and the shift from standardization at the national level towards the regional or international level, have prompted a discussion about the importance of national standardization organizations. Against this background, Henk de Vries analyzes the role of these organizations. The book aims to provide both practitioners and scholars with a better understanding of standardization. The introductory general chapters concern the concept of standards and standardization and depict the relevant organizations with special attention to the national standardization organizations and their portfolio of services. The book discusses the needs of users of standards in depth as well as the mechanisms that determine the market success of standards, the methods for standards development and standardization at a company level. The practical chapters, which alternate with the ones with a more theoretical focus, describe the case of standardization of management systems and the case of standardization in service sectors.The book is balanced with a fundamental analysis of how the national standardization organizations can meet the business needs of their customers.
Henk de Vries (1957) is Education and Research Officer Standardization at the Rotterdam School of Management, The Netherlands. He is also a Standardization Consultatnt at the Dutch Standardization Institute. De Vries is the author of several publications on standardization.
A Analysys of National Standardization Organizations.- 1 General introduction.- 2 Introduction to standards and standardization.- 3 Current NSO services.- 4 Actor needs.- 5 Analysis of NSO standards development.- 6 Improvements in NSO standards development.- 7 Other NSO services.- B Supporting Standardization Theory and Cases.- 8 Standardization — what’s in a name?.- 9 Classification of standards.- 10 Possibilities for better management system standards.- 11 Standardization in service sectors.- 12 Mechanisms in the spread of standards.- 13 Methods to develop standards.- 14 Services related to company standardization.- C Results.- 15 Summary, conclusions, and recommendations.- Annexes.- 1 NSO data.- 2 Blom’s method for standards development.- 3 NNI’s method for strategic standardization studies.- 4 References.- 5 Subject index.
'This work makes a substantial contribution to the current debate surrounding standardization and the scientific knowledge of this topic. The growing network of researchers within standardization should make use of this study.' Wilfried Hesser, Professor in Standardization, University of the Federal Armed Forces, Hamburg