Rob Bijl is the vice-director of the Netherlands Instititute for Social Research/SCP. Jeroen Boelhouwerhas done extensive research on the SCP Life Situation Index. Currently works at the Netherlands Institute for Social Research/SCP. Evert Pommerhas been involved in numerous studies on public services. Currently works at the Netherlands Institute for Social Research/SCP. Peggy Schyns, researcher Participation and Government at The Netherlands Institute for Social ResearchSCP.