Research Handbook on Psychosocial Conditions at Work

Edited by Caroline Biron, Julie Dextras-Gauthier, Department of Management, Faculty of BusinessAdministration, Université Laval, Canada and Cary Cooper, Alliance Manchester Business School, University of Manchester, UK

• Contents1 Introduction: emerging risks and preventative interventions 1Caroline Biron, Julie Dextras-Gauthier and Cary L. CooperPART I EMERGING PSYCHOSOCIAL RISKS2 Managing the multilevel tensions of hybrid work 15Mejse Hasle, Anne Pedersen, Kasper Edwards and Christine Ipsen3 Digital technologies and emerging pyschosocial risks: a work design perspective 44Sharon K. Parker and Madison C. Kho4 Legal aspects of interventions on psychosocial risks 65Loïc Lerouge5 Navigating constant connectivity: understanding and measure an always-on organizational culture 82Julie Dextras-Gauthier, Maude Boulet and Frédéric Boucher6 Technostress and interventions to prevent it 96IIja Nastjuk, Theresa Pfaff, Monideepa Tarafdar and Simon Trang7 Working from home and hybrid work and the impact on managers’ well-being 115Christine Ipsen, Saaransh PD Kattula and Kathrin KirchnerPART II MANAGERIAL AND ORGANIZATIONAL INTERVENTIONS8 The future of work: mastering hybrid work management 138Sandra Salvoni and Ola Atchade9 Tackling psychosocial risks: case studies of Tootelo and CLEIO’s strategies for workplace well-being 165Mouna Knani10 A five-year continuous improvement intervention: increasing psychosocial safety climate, reducing emotional exhaustion and stablizing work engagement 183Ali Afsharian, Cherie Crispin, Gemma David, Rachael Potter, Amy Zadow and Maureen Dollard11 Addressing work-related psychosocial risks in the health and social services sector in the context of a pandemic 213Mariève Pelletier, Maryline Vivion and Nektaria Nicolakakis12 Evidence-based strategies to prevent harm caused by psychosocial hazards at work – the S.A.F.E. framework 235Mary Ann Baynton and Heather StuartPART III INTERVENTION PRINCIPLES AND LESSONS LEARNT13 National standard of Canada for psychological health and safety – �what have we learned? 249MaryAnn Baynton and Heather Stuart14 Organizational interventions to prevent psychosocial risks – how far have we come and where are we going? 266Sofie Jaspers Birgit Aust15 Reflections and experience of the development and implementation of Great Britain’s management standards 291Edward Corbett

‘Timely and well researched, this Research Handbook brings together leading scholars to address recognised and emerging psychosocial risks. Bridging policy, management, and health, it offers evidence-based insights, theoretical advancements, and intervention strategies that offers evidence-based frameworks that researchers, practitioners, and policymakers can implement to promote healthy and sustainable workplaces.’