Redesigning the Work of Human Services

JOHN O'LOONEY is Public Service Assistant at the Carl Vinson Institute of Government, University of Georgia, and a consultant to local and state governments in human resource management, organizational development, program evaluation, and applied research. A member of the Georgia Research and Evaluation Team, O'Looney is the author of numerous articles and studies, and a book on undesirable land use, Economic Development and Environmental Control (Quorum, 1995).

• Introduction Definitions and Historical Overview Children and Families as Common Pool Resources: A Metaphor for Understanding Family Policies Strategic Planning in Human Services: Promoting Competition and Local Responsibility for Problem-Solving Public-Private Partnerships in Human Services: Negotiating the Trade-off between Flexibility and Accountability Linking Tasks and Technologies in Designing Community Social Services Streamlining Social Services Budgeting, Managing, and Monitoring for Results in the Interorganizational Environment: An Impossible Dream or Public Sector Revolution in the Making? Community Asset Mapping: Place-Based Stories and Grass-Roots Development Next Steps in the Redesign of Human Services References Index