Michelle Robin Dunlap is associate professor in the Department of Human Development at Connecticut College. For more information about the author, visit her faculty page.

• Chapter 1 PrefaceChapter 2 IntroductionPart 3 BeginningsChapter 4 How Do I Get Started? Getting Organized for Community ServiceChapter 5 While You Are Getting Ready: Community Service and Learning in ContextChapter 6 What in the World Am I Doing Here? The First VisitsPart 7 Intermediate IssuesChapter 8 Looking in the Mirror: Images of the Self, the Hero, and the Mutual LearnerChapter 9 Is It Getting Better Yet? Building Trust and Nurturing RelationshipsChapter 10 What should I do now? Addressing Issues, Behavior, and LimitsChapter 11 To Touch or Not to Touch? Affection and Gender-Related IssuesChapter 12 The Melting Pot and the Vegetable Stew: Multicultural IssuesChapter 13 Working with Individuals with Special NeedsChapter 14 Did She Really Say That? Shocking Statements and Other TraumasPart 15 EndingsChapter 16 Is It Time to Say Good-bye? Arranging Successful ClosureChapter 17 Reviewing the Community Service Adjustment ProcessChapter 18 NotesChapter 19 Appendix A: Journal Reflection QuestionsChapter 20 Appendix B: MethodsChapter 21 Appendix C: Guidelines Regarding Privacy and ConfidentialityChapter 22 Appendix D: Sample Introductory Letter to AgencyChapter 23 Appendix E: Guidelines for Working with Children and FamiliesChapter 24 Appendix F: Collectivistic Practices and ApproachesChapter 25 Appendix G: Sample Placement Supervisor Evaluation of WorkerChapter 26 References

This book will be a companion to students as they face the challenges, struggles, apprehensions, and joys of community service. It provides practical and realistic advice for students on many issues. In addition, the book will be a valuable resource for faculty as they develop and conduct service learning classes. The book will also be useful to community agency personnel as a resource for their supervision of service learning students.