Product-Line Performance Evaluation Systems for Financial Depositories

Inbunden, Engelska, 1997

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The test of any performance system is how well it affects behavior. The systems described herein have a profound impact on the behavior of managers throughout financial depositories in areas such as origination, servicing and brokerage product-line operating units, deposit-gathering branches, portfolio managers, and origination sales offices. Also included is a system to evaluate local marketing and promotion campaigns. The theory behind the systems is explained along with a description of how they are developed and implemented.

Produktinformation

Utgivningsdatum1997-04-22
Mått161 x 240 x 13 mm
Vikt411 g
FormatInbunden
SpråkEngelska
Antal sidor168
FörlagBloomsbury Publishing Plc
ISBN9781567201048

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Finansiering inom Ekonomi och ledarskap

KENNETH J. THYGERSON is Professor of Finance at California State University, San Bernadino and a principal in the consulting firm, KTV Associates. Dr. Thygerson, a scholar, businessman, consultant to business and government, and political advisor, has authored over 50 articles and half a dozen books including Controlling Corporate Legal Costs: Using Negotiation and Alternative Dispute Resolution Techniques for Executives (Quorum, 1994).

The Changing Competitive Environment Facing Depositories Why New Product-Line Performance Measures Are Needed Unbundling the Functions of Financial Depositories The Basics of Product-Line Performance Measurement Traditional Measures of Depository Performance: Strengths and Weaknesses Noninterest Income Sources (Origination, Servicing, and Brokerage Revenue) Product-Line Performance Appraisal Systems Measuring Retail Depository Branch Performance Measuring Performance of Loan Origination Offices Managing the Performance Measure Implementation Process Measuring Performance of Local Promotion and Advertising Programs Cost Cutting with Product-Line Systems Selected Bibliography