Pragmatic Application of Service Management 1
bokomslag Pragmatic Application of Service Management
Data & IT

Pragmatic Application of Service Management

Suzanne Van Hove • Mark Thomas

Pocket

619:-

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  • 2016
Completely updated by service management gurus Suzanne D. Van Hove and Mark Thomas, the second edition of Pragmatic Application of Service Management - The Five Anchor Approach provides comprehensive guidance, instructive illustrations, and helpful tables to create an integrated system based on COBIT, ISO 20000, ITIL, and CMMI-SVC.
  • Författare: Suzanne Van Hove, Mark Thomas
  • Format: Pocket/Paperback
  • ISBN: 9781849288750
  • Språk: Engelska
  • Utgivningsdatum: 2016-12-15
  • Förlag: IT Governance Publishing

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