Good relationships depend, above all, on our skills in conversation. Harvey Sacks' method, Conversational Analysis, was the springboard for The author's research into psychotherapy as a social activity that depends for its success on the quality of the therapeutic dialogue. The author wrote this book not only for therapists, but
Preface -- Introduction -- The Principles of Speech and Human Social Behaviour -- The silent revolution -- The purpose of conversation and its link with psychotherapy -- Economy—The key to the practice of conversation -- The therapeutic relationship -- The Therapeutic Dialogue in Practice -- Getting clients to talk -- Troubles-telling -- The identification of the client’s problem -- Conclusions -- Glossary -- Transcription key -- References