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The papers in this volume examine the conditions and consequences of micro-electronic technology within one or more of various spheres of the labour process. Although comparatively distanced from Braverman in recognising the complexity of control the use of a labour process perspective provides a welcome contrast to the conventional division in the literature on new technology between doom and gloom pessimists and technocratic optimists.
Introduction; B.Burnes, D.Knights & H.Willmott - Computer Technology in Organizations: Some Critical Notes; W.J.Orlikowski - Work, Participation and Co-Determination in Computer-Based Manufacturing; E.Hildebrandt - Computer Numerical Control and Constraint; F.Wilson - Managerial Strategies, Information Technology and Engineers; G.L.Lee - Information Technology and the Control Function of Supervisors; P.Dawson - How Much Change at the Store? The Impact of New Technologies and Labour Processes on Managers and Staff in Retail Distribution; S.Smith - Beyond Taylorism: Computerization and QWL Programs in the Production Process; L.Giordano - Computer Redesign and 'Labour Process' Theory: Towards a Critical Appraisal; M.Beirne & H.Ramsay - The Use of Technology and the Development of Qualifications: How the Debate about the Labour Process is Viewed in German Industrial Sociology; L.Lappe - Index
David Knights, Hugh Willmott, UK) Knights, David (Emeritus Professor, Lancaster University Management School, Cardiff University) Willmott, Hugh (Cardiff Business School
David Knights, Hugh Willmott, UK) Knights, David (Emeritus Professor, Lancaster University Management School, Cardiff University) Willmott, Hugh (Cardiff Business School