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Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are youre already aware of all it can do for you. But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Well, Microsoft Dynamics CRM 4 For Dummies is a great place to start!
Written by veteran CRM experts Joel Scott and David Lee, this friendly guide will have you understanding and using Microsofts CRM solution in a jiffy. Whether youre considering a CRM system for the first time or youve decided to switch from another system to Microsoft Dynamics CRM, this book will make it easy to:
- Format: Pocket/Paperback
- ISBN: 9780470343258
- Språk: Engelska
- Antal sidor: 407
- Utgivningsdatum: 2008-07-01
- Förlag: WILEY