The Definitive Guide to Qualitative Interviewing—Updated for the Age of AIFor decades, Irving Seidman’s Interviewing as Qualitative Research has served as the leading resource for both new and experienced researchers in education, the social sciences, and the humanities. Now in its sixth edition, this popular text continues to provide comprehensive, step-by-step guidance on phenomenological interviewing, offering a clear and inviting rationale for using in-depth interviewing as a research method.This significant revision introduces a groundbreaking new chapter by Robert W. Maloy which grapples with the ethical complexities and practical potentials of artificial intelligence. Readers will discover how AI can make vast sets of transcripts accessible and assist in tracking themes and generating profiles—all while maintaining the researcher's vital direct engagement with their participants' stories.From selecting participants and obtaining informed consent to analyzing and working with final results, this edition addresses the quickly changing challenges of the modern research landscape. With updated references and guidance for interviewing abroad or with children, this book remains an essential resource for doctoral and master’s students and professional researchers across the humanities and social sciences.Key Features of the Sixth Edition:Integrating AI in Research: A dedicated new chapter on the possibilities and problems of using AI to analyze data and manage large-scale transcript sets.Ethical Guidance for New Technologies: Critical discussions on the ethical concerns that must guide the use of AI and other digital technologies in contemporary research settings.Phenomenological Focus: Refined techniques that stress the art of listening and avoiding leading questions to deepen understanding of participant experiences.Step-by-Step Methodology: Practical advice on the entire process, including navigating Institutional Review Boards (IRBs) and obtaining informed consent in diverse contexts.Real-World Examples: Features doctoral students’ research to demonstrate how interviewing can effectively address both everyday life and critical life-and-death issues.Contemporary Research Tools: Guidance for using technology to interview, including specific considerations for interviewing international participants and children.
Irving Seidman is professor emeritus at the College of Education, University of Massachusetts Amherst. He welcomes communication from readers who want to discuss questions they might have about interviewing as qualitative research.Robert W. Maloy, author of the new chapter 9, is a senior lecturer at the College of Education, University of Massachusetts Amherst.
ContentsPreface ixAcknowledgments xiIntroduction: How I Came to Interviewing 11. Why Interview? 6The Purpose of Interviewing 8Interviewing: “The” Method or “A” Method? 8Why Not Interview? 10Conclusion 12Note 122. A Structure for In-Depth, Phenomenological Interviewing 14What Makes Interviewing Phenomenological and Why Does It Matter? 16Phenomenological Theme One: The Temporal and Transitory Nature of Human Experience 16Phenomenological Theme Two: Whose Understanding Is It? Subjective Understanding 17Phenomenological Theme Three: Lived Experience as the Foundation of “Phenomena” 18Phenomenological Theme Four: The Emphasis on Meaning and Meaning in Context 19How Do These Phenomenological Themes Matter? 20The Three-Interview Series 21Respect the Structure 24Alternatives to the Structure and Process 25Length of Interviews 26Spacing of Interviews 27Whose Meaning Is It? Validity and Reliability 28Experience the Process Yourself 323. Proposing Research: From Mind to Paper to Action 34Research Proposals as Rites of Passage 34Commitment 35From Thought to Language 36What Is to Be Done? 37Questions to Structure the Proposal 37Rationale 42Working With the Material 43Piloting Your Work 44Conclusion 454. Establishing Access to, Making Contact With, and Selecting Participants 46The Perils of Easy Access 46Access Through Formal Gatekeepers 49Informal Gatekeepers 51Accessing Children 51Access and Hierarchy 53Making Contact 53Make a Contact Visit in Person 54Building the Participant Pool 56Some Logistical Considerations 56Selecting Participants 58Snares to Avoid in the Selection Process 61How Many Participants Are Enough? 625. The Path to Institutional Review Boards and Informed Consent 64The Belmont Report 64The Establishment of Local Institutional Review Boards 65The Informed Consent Document 67Seven Key Sections of an Informed Consent Document 68Special Conditions for Children (Contributed by Julie Simpson) 80Informed Consent When Using Technology to Interview (Contributed by Julie Simpson) 81Informed Consent When Interviewing Abroad (Contributed by Julie Simpson) 82The Complexities of Affirming the IRB Review Process and Informed Consent 846. Technique Isn’t Everything, but It Is a Lot 87Listen More, Talk Less 87Follow Up on What the Participant Says 90Listen More, Talk Less, and Ask Real Questions 93Follow Up, but Don’t Interrupt 94Two Favorite Approaches 95Ask Participants to Reconstruct, Not to Remember 97Keep Participants Focused and Ask for Concrete Details 97Do Not Take the Ebbs and Flows of Interviewing Too Personally 97Limit Your Own Interaction 98Explore Laughter 99Follow Your Hunches 99Use an Interview Guide Cautiously 100Tolerate Silence 101Conclusion 1027. Interviewing as a Relationship 103Interviewing as an “I–Thou” Relationship 103Rapport 104Social Group Identities and the Interviewing Relationship 107Distinguish Among Private, Personal, and Public Experience 116Avoid a Therapeutic Relationship 117Reciprocity 118Equity 119Interviewing Online or by Telephone and the Relationship Between Participant and Interviewer 1208. Analyzing, Interpreting, and Sharing Interview Material 124Managing the Data 124Keeping Interviewing and Analysis Separate: What to Do Between Interviews 125Recording Interviews 126Transcribing Interviews 127Studying, Reducing, and Analyzing the Text 128Sharing Interview Data: Profiles and Themes 130Making and Analyzing Thematic Connections 136Interpreting the Material 140Note 1419. Using AI as an In-Depth Interviewing Researcher 143Robert W. MaloyGenerative AI’s Revolutionary Uniqueness 144Using AI as an In-Depth Interviewing Researcher 145Risks of AI in Research 147Using AI for In-Depth Interviewing 149A Pilot In-Depth Interview With and Without AI 152Comparing Non-AI-Generated and AI-Generated Interview Analysis 156The Ethics of Using AI in Your Research 157Conclusion 15910. The Ethics of Doing Good Work 161Doing Good Work 161The Reciprocity Implicit in Treating Participants With Dignity 165Conclusion 166Appendix: Two Profiles 167Nanda: A Cambodian Survivor of the Pol Pot Era 167Betty: A Long-Time Day Care Provider 174References 179Index 201About the Authors 212