Internal Marketing: Directions for Management

Häftad, Engelska, 2000

Av Barbara Lewis, Richard Varey

1 169 kr

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Bringing together contributions from leading writers in the field of service marketing and management, this book represents a much-needed source of current research and conceptual development in internal marketing. Key themes and issues explored include:* the social model of marketing* the human resource management perspective* marketing and service management* quality management* organizational development* corporate identity, image and reputation* corporate communication.Comprising new theoretical and empirical work, this book also features in depth case studies covering a wide range of sector and industry applications.

Produktinformation

  • Utgivningsdatum2000-08-24
  • Mått156 x 234 x 25 mm
  • Vikt610 g
  • FormatHäftad
  • SpråkEngelska
  • Antal sidor330
  • FörlagTaylor & Francis Ltd
  • ISBN9780415213189