"This dense collection of papers provides a deep understanding of the issues in computer-supported cooperative work....suitable as a major textbook for studying CSCW within an interdisciplinary program or a program with a strong emphasis on social and behavioral aspects."—Computing Reviews"This exceptionally well-edited collection is important for administrative scientists as well as for those who specialize in computer and information science. Not only does the volume fit squarely in small-group research and the sociology of science and technology, it is must reading for all serious students of organization who care about new organizational forms, interorganizational relations, managerial communication and control, and the management of innovation....an important addition to the administrative science literature."—Administrative Science Quarterly