Joseph S. Wholey is a professor of public administration at the University of Southern California. Harry P. Hatry is a principal research associate and director of the Public Management Program at the Urban Institute in Washington, D.C.Kathryn E. Newcomer is director of the School of Public Policy and Public Administration at the George Washington University.

• Figures, Tables, and Exhibits xiPreface xviiThe Editors xixThe Contributors xxiiiMeeting the Need for Practical Evaluation Approaches: An Introduction xxxiiiKathryn E. Newcomer, Harry P. Hatry, Joseph S. WholeyPart One: Designing Performance Monitoring Systems and Evaluation Studies 11. Using Logic Models 7John A. McLaughlin, Gretchen B. Jordan2. Evaluability Assessment 33Joseph S. Wholey3. Implementation Evaluation 63Arnold Love4. Performance Monitoring 98Theodore H. Poister5. Quasi-Experimentation 126Charles S. Reichardt, Melvin M. Mark6. Using Randomized Experiments 150Robert G. St. Pierre7. Meta-Analysis, Systematic Reviews, and Research Syntheses 176Robert F. Boruch, Anthony PetrosinoPart Two: Practical Data Collection Procedures 2058. Trained Observer Ratings 211John M. Greiner9. Using Surveys 257Kathryn E. Newcomer, Timothy Triplett10. Using Expert Judgment 292Harvey A. Averch11. Role Playing 310Margery Austin Turner, Wendy Zimmermann12. Using Focus Groups 340Robert Goldenkoff13. Collecting Data in the Field 363Demetra Smith Nightingale, Shelli Balter Rossman14. Using Agency Records 396Harry P. HatryPart Three: Analyzing Evaluation Data 41315. Qualitative Data Analysis 417Sharon L. Caudle16. Using Statistics in Evaluation 439Kathryn E. Newcomer, Philip W. Wirtz17. Using Regression Analysis 479Dale E. Berger18. Cost-Effectiveness and Cost-Benefit Analysis 506James Edwin KeePart Four: Getting Evaluation Results Used 54319. Pitfalls of Evaluation 547Harry P. Hatry, Kathryn E. Newcomer20. Managing Evaluation Projects 571James B. Bell21. Writing for Impact 604George F. Grob22. Using Organizational Report Cards 628William T. Gormley Jr.23. The Use of Evaluation by Nonprofit Organizations 649Mary E. Kopczynski, Kathleen Pritchard24. Other Issues and Trends in Evaluation 670Harry P. Hatry, Joseph S. Wholey, Kathryn E. NewcomerName Index 685Subject Index 693

Joseph S. Wholey is a professor of public administration at the University of Southern California. Harry P. Hatry is a principal research associate and director of the Public Management Program at the Urban Institute in Washington, D.C.Kathryn E. Newcomer is director of the School of Public Policy and Public Administration at the George Washington University.

• Figures, Tables, and Exhibits xiPreface xviiThe Editors xixThe Contributors xxiiiMeeting the Need for Practical Evaluation Approaches: An Introduction xxxiiiKathryn E. Newcomer, Harry P. Hatry, Joseph S. WholeyPart One: Designing Performance Monitoring Systems and Evaluation Studies 11. Using Logic Models 7John A. McLaughlin, Gretchen B. Jordan2. Evaluability Assessment 33Joseph S. Wholey3. Implementation Evaluation 63Arnold Love4. Performance Monitoring 98Theodore H. Poister5. Quasi-Experimentation 126Charles S. Reichardt, Melvin M. Mark6. Using Randomized Experiments 150Robert G. St. Pierre7. Meta-Analysis, Systematic Reviews, and Research Syntheses 176Robert F. Boruch, Anthony PetrosinoPart Two: Practical Data Collection Procedures 2058. Trained Observer Ratings 211John M. Greiner9. Using Surveys 257Kathryn E. Newcomer, Timothy Triplett10. Using Expert Judgment 292Harvey A. Averch11. Role Playing 310Margery Austin Turner, Wendy Zimmermann12. Using Focus Groups 340Robert Goldenkoff13. Collecting Data in the Field 363Demetra Smith Nightingale, Shelli Balter Rossman14. Using Agency Records 396Harry P. HatryPart Three: Analyzing Evaluation Data 41315. Qualitative Data Analysis 417Sharon L. Caudle16. Using Statistics in Evaluation 439Kathryn E. Newcomer, Philip W. Wirtz17. Using Regression Analysis 479Dale E. Berger18. Cost-Effectiveness and Cost-Benefit Analysis 506James Edwin KeePart Four: Getting Evaluation Results Used 54319. Pitfalls of Evaluation 547Harry P. Hatry, Kathryn E. Newcomer20. Managing Evaluation Projects 571James B. Bell21. Writing for Impact 604George F. Grob22. Using Organizational Report Cards 628William T. Gormley Jr.23. The Use of Evaluation by Nonprofit Organizations 649Mary E. Kopczynski, Kathleen Pritchard24. Other Issues and Trends in Evaluation 670Harry P. Hatry, Joseph S. Wholey, Kathryn E. NewcomerName Index 685Subject Index 693

Joseph S. Wholey is a professor of public administration at the University of Southern California. Harry P. Hatry is a principal research associate and director of the Public Management Program at the Urban Institute in Washington, D.C.Kathryn E. Newcomer is director of the School of Public Policy and Public Administration at the George Washington University.

• Figures, Tables, and Exhibits xiPreface xviiThe Editors xixThe Contributors xxiiiMeeting the Need for Practical Evaluation Approaches: An Introduction xxxiiiKathryn E. Newcomer, Harry P. Hatry, Joseph S. WholeyPart One: Designing Performance Monitoring Systems and Evaluation Studies 11. Using Logic Models 7John A. McLaughlin, Gretchen B. Jordan2. Evaluability Assessment 33Joseph S. Wholey3. Implementation Evaluation 63Arnold Love4. Performance Monitoring 98Theodore H. Poister5. Quasi-Experimentation 126Charles S. Reichardt, Melvin M. Mark6. Using Randomized Experiments 150Robert G. St. Pierre7. Meta-Analysis, Systematic Reviews, and Research Syntheses 176Robert F. Boruch, Anthony PetrosinoPart Two: Practical Data Collection Procedures 2058. Trained Observer Ratings 211John M. Greiner9. Using Surveys 257Kathryn E. Newcomer, Timothy Triplett10. Using Expert Judgment 292Harvey A. Averch11. Role Playing 310Margery Austin Turner, Wendy Zimmermann12. Using Focus Groups 340Robert Goldenkoff13. Collecting Data in the Field 363Demetra Smith Nightingale, Shelli Balter Rossman14. Using Agency Records 396Harry P. HatryPart Three: Analyzing Evaluation Data 41315. Qualitative Data Analysis 417Sharon L. Caudle16. Using Statistics in Evaluation 439Kathryn E. Newcomer, Philip W. Wirtz17. Using Regression Analysis 479Dale E. Berger18. Cost-Effectiveness and Cost-Benefit Analysis 506James Edwin KeePart Four: Getting Evaluation Results Used 54319. Pitfalls of Evaluation 547Harry P. Hatry, Kathryn E. Newcomer20. Managing Evaluation Projects 571James B. Bell21. Writing for Impact 604George F. Grob22. Using Organizational Report Cards 628William T. Gormley Jr.23. The Use of Evaluation by Nonprofit Organizations 649Mary E. Kopczynski, Kathleen Pritchard24. Other Issues and Trends in Evaluation 670Harry P. Hatry, Joseph S. Wholey, Kathryn E. NewcomerName Index 685Subject Index 693