A wonderfully written text ... The strengths of Moynihan's book include the variety of performance management reforms that he investigates, the multiple methodologies that he employs to examine these reforms, and, most importantly, the prescriptions that he provides for the consideration and use of performance information going forward. Public Administration Review The implementation focus of this study provides a fresh perspective on performance management ... Moynihan has written an important book that reveals the potential of performance management in ways unanticipated by the doctrine. Journal of Public Administration Research and Theory