"The personal approach of this book reads like a conversation with the authors, making it feel manageable. The case studies that begin each chapter provide a realistic perspective of the pitfalls and successes of outcomes-based education. There are many useful tools and perspectives provided throughout this book for faculty and administrators. The concept of creating a learning-centered environment is not new, but is clearly articulated throughout thus book. For institutions engaging in this kind of educational approach this is an excellent resource."Journal of College Student Development“A robust, lively, and instructive narrative about building a culture of inquiry, this is a must-read for faculty, staff, and campus leaders. Driscoll and Wood describe and chronicle all of the successes and challenges they encounter as they collaborate with their colleagues to establish a meaningful and sustainable commitment to assessing student learning.”Peggy Maki"Assessment is not just about instruments and evidence. It’s about people and relationships, as this volume beautifully illustrates. Built around stories about what happens when educators put their heads together to focus on student learning, it provides an up-close and personal account of stumbling blocks, break-throughs, and successful strategies for harnessing assessment to valued educational outcomes."Pat Hutchings, Vice President, The Carnegie Foundation for the Advancement of Teaching