An educational organization is an extremely complex system that is expected to prepare each student for success in a world that is constantly changing. Dr. Norton’s identification of the primary components of a changing organization, including its culture and climate, and its integration into a fully functional enterprise is clear and relevantly applied to the reader’s school or school district. Norton creates and enhances thought that motivates the reader to implement steps to facilitate interventions that facilitate change and program improvement. The book is a must for school board members, school administrators, teachers and others who aspire to important roles in education and want to make a difference in the lives of students. The book leads to the creation of a school environment that adapts to a changing world and utilizes the talents, skills and experiences of every person in the organization.