COVID-19 and the Hospitality and Tourism Industry

Edited by Dogan Gursoy, Taco Bell Distinguished Professor, School of Hospitality Business Management, Carson College of Business, Washington State University, US, Mehmet Sarıışık, Professor of Gastronomy and Culinary Arts, Tourism Faculty, Sakarya University of Applied Science, Turkey, Robin Nunkoo, Professor of Sustainable Tourism and Research Methods, Department of Management, University of Mauritius, Mauritius and Erhan Boğan, Associate Professor of Tourism Guiding, Tourism Faculty, Adıyaman University, Turkey

• Contents:Introduction: the present and the future of tourism amidst COVID-19 1Robin Nunkoo, Dogan Gursoy, Mehmet Sarıışık and Erhan Boğan1 Global crises and their effects on tourism economy 7Oğuz Türkay and Burak Atasoy2 A literature review of the most influential pandemics and their impactson the tourism industry 30Erhan Boğan and Caner Çalışkan3 Global effect of COVID-19 41Mehmet Sarıışık and Sevim Usta4 The effects of COVID-19 on the hotel physical environment from theperspectives of tourists and hotel employees 60Gözdegül Başer and Rüya Ehtiyar5 The effects of COVID-19 on marketing policies and practices 72Şevki Ulema and Süleyman Akkaşoğlu6 COVID-19 pandemic and the hospitality and tourism industry: effectson socio-cultural environment 81Engin Üngüren and Caner Güçlü7 Determining the impacts of COVID-19 on children’s perception ofdestinations: a research method 93Hugues Séraphin8 COVID-19 effects on tourist psychology and purchasing behavior 104Volkan Genc and Seray Gülertekın Genc9 Effects of COVID-19 on tourism investments 116Mehmet Emin Baynazoğlu and Boban Melovic10 COVID-19 outbreak: effects on tourism and management measures taken 130Gamze Özoğul and Günseli Güçlütürk Baran11 Effects of COVID-19 on brand and destination image 151Aydın Yılmazer and Merve Işkın12 Effects of COVID-19 on global tourism demand 171Şenol Çavuş and Veli Ceylan13 The impacts of the COVID-19 pandemic on tourism education 187Cleopas Njerekai14 Investigation of the impact of COVID-19 on the tourism workforce 195Serkan Şengül and Burak Eryılmaz15 The effect of COVID-19 on employee psychology in tourism 206Gülçin Özbay and Elif Kaymaz16 Travel companies’ effectiveness in tourism supply chains during theCOVID-19 pandemic 225Abdurrahman Benli and Özgür Topkaya17 Keep it golden: California during and after coronavirus (COVID-19) 236Abhijeet Shirsat and Erik Luvaas18 The impact of the COVID-19 pandemic on tourism in SIDS 253Zameelah Khan Jaffur and Boopen Seetanah19 Six feet away: international events, social distancing and sustainability 275Güliz Coşkun20 The effects of COVID-19 on the food and beverage industry 285Mehmet Sarıışık and Mustafa İnanç Kapucuoğlu21 Crisis management and tourism: the case of Mauritius 297Sheereen Fauzel22 Crisis management and COVID-19: effects and practices in tourism business 308Ceren Miral Çavdırlı and Özge Adan Gök23 Reactions of parents to cancellation of elite youth travel sport:implications for industry recovery 319Laurence Chalip, B. Christine Green, Minkyung Park, David Kanters andMichael A. Kanters24 COVID-19: impact on tourism stakeholders of the Asian region 330Rinzing Lama and Debagni Sarkhel25 Effects of COVID-19 on the hospitality industry financial practices 338Mustafa Kenan Erkan and Ümit Şengel26 Effects of COVID-19 on tourism revenues 350Feridun Duman and Şenol Çavuş27 Mapping the governmental response to the COVID-19 pandemic and itsimplications on the hospitality and tourism industry: the case of Turkey 360Derya Demirdelen AlrawadiehIndex 369

‘Filled with many great international examples, this book is a timely volume exploring COVID-19 effects on hospitality businesses and communities, crisis management and sustainability practices. This is a very useful book for researchers, practitioners and students of tourism and hospitality to be better equipped in a post-pandemic world.’