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This is a guide to developing and honing 'people skills' in training and staff development. With advice on analyzing human behaviour, "Using People Skills in Training and Development" includes techniques for developing specific skills, such as interviewing, inter-relating, team operation, coaching, mentoring and dealing with difficult staff.
- Format: Pocket/Paperback
- ISBN: 9780749425753
- Språk: Engelska
- Antal sidor: 240
- Utgivningsdatum: 1998-04-01
- Förlag: Kogan Page Ltd