Sustainable Operations and Supply Chain Management

Valeria BelvedereCatholic University of the Sacred Heart, Milan, Italy Alberto GrandoBocconi University – SDA Bocconi School of Management, Milan, Italy

• Preface xAcknowledgements xiii1 Sustainability and Future Trends 11.1 Introduction 11.2 Sustainability Before Sustainable Operations and Supply Chain Management 21.3 The Impact of Climate Change 71.4 Mega‐Trends and Sustainability 91.4.1 Demographic Evolution 101.4.2 Urbanisation 111.4.3 Emerging New Consumers 121.4.4 Smart Technologies and the Digital Factory 151.5 Mega‐Trends, Sustainability and Supply Chain Management 171.6 Sustainable Development and Corporate Social Responsibility 191.7 The Development of Sustainable Objectives from the Triple Bottom Line Perspective 221.8 Sustainability: The Reasons Why 232 Sustainable Operations and Supply Chain Management as Competitive Factors 282.1 Introduction 282.2 Operations, Logistics and Supply Chain Management in Manufacturing and Service Industries 312.3 Operations, Supply Chain Management and Competitive Advantage 372.3.1 Strategic Alignment 372.3.2 Operations, Supply Chain Management and Decision Making 392.3.3 Operations and Supply Chain Performance Management and Control 402.4 Performance and Trade‐Off Management 432.5 Sustainable Operations and Supply Chain Management: A Reference Framework 443 Sustainability and New Product Design 523.1 Introduction 523.2 The Environmental Orientation Path 543.3 Life Cycle and Cradle‐to‐Cradle Approaches 583.4 Eco‐Efficiency and Eco‐Effectiveness 613.5 The Design for Approaches 643.5.1 Design for Environment 663.5.2 DFE Principles 704 Sustainability and Procurement 814.1 Introduction 814.2 The Role of Procurement in Delivering Sustainable Solutions 834.3 Implementing a Sustainable Procurement Strategy 854.3.1 Indentifying Needs and Defining Specifications 874.3.2 Vendor Pre‐Selection 884.3.3 Tender Evaluation and Vendor Selection 904.3.4 Vendor Control and Contract Management 924.4 Ethics in Procurement 945 Sustainability and Production 985.1 Introduction 985.2 The Design of the Production System 1005.3 Leveraging Lean Management for a Sustainable Production 1025.3.1 Overview of Environmental and Social “Wastes” 1055.3.2 The Lean Principles and Toolkit 1095.4 Leveraging Six‐Sigma for a Sustainable Production 1265.4.1 Six Sigma and Statistical Process Control 1305.5 Servitisation and Leasing 1356 Sustainability and Logistics, Physical Distribution and Packaging 1366.1 Introduction 1366.2 Social and Environmental Aspects in Logistics and Physical Distribution 1386.3 Physical Distribution and Sustainability: A Reference Framework 1406.3.1 Carbon Footprint Auditing 1456.3.2 Eliminating Transportation Waste 1496.4 Warehouse Management and Sustainability 1556.5 Sustainable Packaging 1597 Reverse Logistics Management and Closed-Loop Supply Chain 1627.1 Introduction 1627.2 Reverse Flows and Sustainability 1647.3 Reverse Logistics and Closed‐Loop Supply Chain: Not only a Semantic Difference 1667.4 Closed‐Loop Supply Chain Management: Integrating Forward and Backward Flows 1687.5 Sustainable Supply Chains: Why, Who, What and How? 1697.5.1 Why? Drivers and Reasons in Sustainable Supply Chains 1707.5.2 Who? Main Players in Sustainable Supply Chains 1717.5.3 What? Products, Materials and Packaging in Sustainable Supply Chains 1737.5.4 How? Recovery Options in Sustainable Supply Chains 1757.6 Value Creation Through Recovery Options 1788 Measuring Sustainability 1868.1 Introduction 1868.2 Measuring Sustainability in Manufacturing Companies 1888.3 Sustainable Development Measurement 1898.3.1 The Measurement of GDP: Limits 1898.3.2 Human Development Index 1918.4 Sustainability Measurement in Companies 1948.4.1 Relevant Profiles 1948.4.2 Reference Models 197References 204Index 224

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