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Learn communication techniques and strategies by going in
"the room," first hand, with true stories of the mediation process.
These twelve stories are a profile of the work that I did in the California Superior Court, Small Claims Division. Each case demonstrates different challenges and the techniques that I used to foster resolution. The last chapter called the Tool Box summarizes basic tools for communication in mediation and the strategies for success.
"the room," first hand, with true stories of the mediation process.
These twelve stories are a profile of the work that I did in the California Superior Court, Small Claims Division. Each case demonstrates different challenges and the techniques that I used to foster resolution. The last chapter called the Tool Box summarizes basic tools for communication in mediation and the strategies for success.
- Format: Pocket/Paperback
- ISBN: 9781684712199
- Språk: Engelska
- Antal sidor: 156
- Utgivningsdatum: 2019-11-06
- Förlag: Lulu Press