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284 sidor
1995

This valuable new book provides quality improvement teams, and their leaders, with a comprehensive set of tools and techniques to solve problems and improve processes in their organizations. The book offers experienced teams instruction on more advanced, less frequently used tools as well as provides detailed guidelines on the basic tools for newly formed teams. The seven quality tools, seven management tools, and an additional 20 tools and techniques have also been incorporated into this title. Both the service and manufacturing industries and environments will find the applications useful. Each tool and technique includes sections that describe the tool, key points in using it, typical applications, an example, and steps in using the tool.

Författare: Roger Swanson, Roger C Swanson, Swanson Swanson, Roger C Swanson
Format: Inbunden
ISBN: 9781884015595
Språk: Engelska
Antal sidor: 284
Utgivningsdatum: 1995-05-01
Förlag: Taylor & Francis Inc