Practical Benchmarking: The Complete Guide

A complete guide

Inbunden, Engelska, 1994

AvM. Zairi,P. Leonard,Mohamed Zairi

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This book provides a practical guide to the application of "benchmarking" in any business context. Benchmarking is viewed as a continuous process of measurement and its relationship to continuous improvement and business results is clearly established. Numerous examples and case studies of specific applications are presented. The book shows managers how benchmarking can be used as a business strategy shaper and equips them with clear guidelines for the successful implementation of benchmarking and its integration with all business operations.

Produktinformation

Utgivningsdatum1994-05-31
Mått155 x 235 x 20 mm
Vikt582 g
FormatInbunden
SpråkEngelska
Antal sidor262
Upplaga1996
FörlagChapman and Hall
ISBN9780412574108

Tillhör följande kategorier

One.- 1 Competing in a modern business environment: what does it mean?.- 2 The total quality movement: where did it start, what does it mean, and how does it affect business organizations?.- 3 Origins of benchmarking and its meaning.- 4 Benchmarking — an all encompassing tool.- 5 Benchmarking — the strategic tool.- 6 Types of benchmarking.- 7 Benchmarking, benchmarking processes.- 8 Data collection approaches.- 9 The translation of benchmarking to business results.- 10 The link between benchmarking and performance measurement.- 11 Choosing partners for effective benchmarking.- Two.- 12 Benchmarking applications.- 13 Critical factors in benchmarking.- 14 How to avoid pitfalls.- 15 Benchmarking in the future.- Three: Who is who in benchmarking?.- 16 Profile of the organizations who have promoted benchmarking.- 17 A review of key publications on benchmarking.- References.