Organizational Behavior

Dr. Afsaneh is professor of Management at the Knauss School of Business at the University of San Diego (USD), and Professor Emerita at Arizona State University. She is the founder and principal investigator of the Cultural Mindset Project and the Individual Cultural Mindset Inventory, a cultural assessment and training program used widely to help leaders work more effectively across cultures.She has a BA in Psychology and French from the University of Denver, an MA and PhD in Social Psychology from University of Utah. Prior to coming to USD in 2013 to be chair of the Leadership Studies Department, she taught at Arizona State University for 26 years in the Business School and in the School of Public Administration. She has held several administrative positions including director of the MBA program at ASU’s West campus and associate dean of University College and of the College of Public Programs at ASU. She has authored several textbooks including The Cultural Mindset: Managing People Across Cultures (2022, Sage) and The Art and Science of Leadership (2024, Pearson) now in its 8th edition, , as well as numerous articles and chapters about leadership and culture.Robert B. Denhardt is Professor of Public Administration in the Price School of Public Policy at the University of Southern California. He was previously Regents Professor and Director of the School of Public Affairs at Arizona State University. Dr. Denhardt is a past president of the American Society for Public Administration, a nationwide organization of academics and practitioners in the field of public administration at all levels of government. He is also a member of the prestigious National Academy of Public Administration, the field’s equivalent of the National Academy of Science. He was the 2004 recipient of ASPA’s Dwight Waldo Award, celebrating lifetime achievement in scholarship in public administration.Dr. Denhardt has published a dozen books, including Just Plain Good Management, The Dance of Leadership, The New Public Service, Managing Human Behavior in Public and Nonprofit Organizations, The Pursuit of Significance, In the Shadow of Organization, Theories of Public Organiza­tion, and Public Administration: An Action Orientation. Janet V. Denhardt is the Chester A. Newland Professor of Public Administration in the Price School at the University of Southern California. Dr. Denhardt is a member of the National Academy of Public Administration. She has published seven books, including The New Public Service, The Dance of Leadership, Organizational Behavior, and Street-Level Leadership, as well as numerous articles in such journals as Public Administration Review, Administration & Society, and the Journal of Public Administration Research and Theory. Her teaching and research interests focus on organizational behavior, leadership, and governance.Maria P. Aristigueta is the president of the American Society for Public Administration, the Charles P. Messick Professor of Public Administration, the Associate Director of the School of Public Policy and Administra­tion, and the Senior Policy Fellow in the Institute of Public Administration at the University of Delaware. Her teaching and research interests are primarily in the areas of public sector management and include performance measurement, strategic planning, and organizational behavior. She has published numerous journal articles, book chapters, and books, including Managing for Results in State Government, Managing Human Behavior in Public and Nonprofit Organizations, Managing and Measuring Performance in Public and Nonprofit Organizations: An Integrated Approach, and Organizational Behavior, and she was coeditor of the International Handbook of Practice-Based Performance Management. Her doctorate is from the University of Southern California.

• PrefaceAbout the AuthorsPART I INTRODUCTIONChapter 1 Introduction to Organizational Behavior: History, Trends, and EthicsPART II INDIVIDUAL BEHAVIOR AND CHARACTERISTICSChapter 2 Culture and Diversity: Developing a Cultural MindsetChapter 3 Self-Awareness, Personality, Emotions, and ValuesChapter 4 Perception and AttributionChapter 5 Motivation and EngagementChapter 6 Managing StressChapter 7 Fostering Creativity and InnovationPART III GROUP AND TEAM PROCESSESChapter 8 Decision MakingChapter 9 Communicating Effectively With OthersChapter 10 Working in Groups and TeamsChapter 11 Managing Conflict and NegotiationChapter 12 Leadership: Classic to ContemporaryPART IV ORGANIZATIONAL CONTEXTChapter 13 Organizational Power and PoliticsChapter 14 Organizational Strategy and StructureChapter 15 Organizational Culture and ChangeGlossaryPhoto CreditsAuthor IndexSubject Index

"An organizational behavior text that allows students to be in the ‘driver’s seat,’ learning and applying organizational behavior concepts and topics to real world settings."