investigation of service quality in upscale hotels using the critical incident technique 1
bokomslag investigation of service quality in upscale hotels using the critical incident technique
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investigation of service quality in upscale hotels using the critical incident technique

William Gemkow

Pocket

669:-

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  • 28 sidor
  • 2011
  • Författare: William Gemkow
  • Format: Pocket/Paperback
  • ISBN: 9783640844388
  • Språk: Engelska
  • Antal sidor: 28
  • Utgivningsdatum: 2011-03-04
  • Förlag: Grin Verlag

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