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This groundbreaking book provides new key insights and opens up an important research agenda. The book develops a new taxonomy of the different types of innovation found in public sector services, and investigates the key features and drivers of public sector entrepreneurship. The book contains new statistical studies and a set of six international case studies in health and social services. The research shows that public sector organisations are important innovators in their own right. Economic growth and social development depend on efficient public sector organisations that deliver high quality services, are effectively organised, and have excellent interactions with the private sector, NGOs and citizens. Public sector innovation is complex, invariably involving changes in services, organisational structures, and managerial practices. Essential to successful innovation are the policy entrepreneurs and service entrepreneurs who develop, organise and manage new innovations. This book provides key lessons for these public sector entrepreneurs.Innovation in Public Sector Services fills a fundamental gap; explaining the dynamics of innovation and entrepreneurship in public sector services and is of great importance for researchers, academics and students interested in innovation, entrepreneurship and strategy management. It provides a stimulating read for anyone working or interested in health and social services.
Edited by Paul Windrum, Nottingham University Business School, UK and Per Koch, Ministry of Education and Research, Norway
Contents:ForewordRichard R. NelsonPART I: ISSUES IN PUBLIC SECTOR INNOVATION AND ENTREPRENEURSHIP1. Innovation and Entrepreneurship in Public ServicesPaul Windrum2. New Public Management and Cultural Change: The Case of UK Public Sector Project Sponsors as LeadersMark Hall and Robin Holt 3. Structure, Size and Reform of the Public Sector in EuropeAndrés Maroto and Luis Rubalcaba4. Survey of Research on Health Sector InnovationFaridah Djellal and Faïz GalloujPART II: CASE STUDIES5. The Adoption and Diffusion of Technological and Organizational Innovations in a Spanish HospitalManuel García-Goñi 6. Health Innovation Processes at the Public–Private InterfaceAndrea Mina and Ronnie Ramlogan7. Innovation Dynamics in Hospitals: Applied Case Studies in French HospitalsFaridah Djellal and Faïz Gallouj8. Patient-centred Diabetes Education in the UKPaul Windrum 9. Providing Care to the Elderly: Political Advocacy, Innovation Models and Entrepreneurship in OsloHelge Godø10. Learning to Innovate in a Transition Country: Developing Quality Standards for Elderly Residential Care in SlovakiaKatarina Staroňová and Ľudmila Malíková11. Conclusions: Public Innovation and EntrepreneurshipPaul Windrum Index
'This book. . . is an excellent starting point for any research in this field [on innovation in the public sector]. . . The book is an essential read for anyone interested in innovation policy studies, but particularly for those interested in health innovation policy studies (and probably also educational policies). I have already assigned it to my students.'