Gravitude

Gratitude isnt just a virtueits a force that shapes the success of organizations. Gravitude reveals how leaders can harness this powerful force through six foundational pillars: Phileo Love, Trust, Teamwork, BHAGs (Big Hairy Audacious Goals), Legacy, and Identity. Just as gravity strengthens with mass, the presence of these pillars amplifies Gravitudea measurable force that fosters engagement, loyalty, and organizational excellence. Featuring exclusive insights from top executivesincluding Dave Katz (President & COO, Coca-Cola Consolidated), Glen Jackson (Co-Founder, Jackson Spalding), Tim Fisher (President, Jackson + Coker), John Featherston (Sr. Director, Chick-fil-A), Ben Tyson (CEO, No Longer Bound), and Horst Schulze (Co-Founder, Ritz-Carlton)this book validates how gratitude transforms workplace culture. Gravitude also distinguishes between fleeting thankfulness and deep, lasting gratitude, explaining why cultivating grateful fans leads to greater organizational success than simply creating raving fans. Finally, it introduces the Gravitude Quotient (GQ), a groundbreaking tool that enables leaders to measure and strengthen gratitude within their teams. "I've often said gratitude completes the connection between an organization and its people. Mark Bowling successfully conveys this mission-critical message, empowering businesses to foster cultures of excellence. At the heart of such excellenceeven in an age of automationis the celebration of people. This is the essence of Gravitude a much-needed call for organizations to prioritize their people, creating a thriving, purpose-driven workplace." Horst Schulze, Co-Founder & Former President/CEO, The Ritz-Carlton Hotel Company