Galvanising the Geeks

Managing technical people is one of the most significant challenges in the modern workplace. No other internal department is the source of so much frustration, and only technical suppliers seem to be able to deliver something entirely different to what was agreed. Technical people often seem to be a breed apart - do they even speak the same language as the rest of us? And yet good management of your technical resources is key to avoiding the pitfalls of late deliveries that don't meet user need. There are times when traditional management theory works well with technical people and times when you need a new rule-book. This book sets down practical tips and examples to get what you need out of your technical staff.