Evaluating Quality in Services for Disabled and Older People 1

Samhälle & debatt

Evaluating Quality in Services for Disabled and Older People

D Pilling • Watson G • Doria Pilling • Graham Watson

Pocket

289:-

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250 sidor
1995

Aiming to raise awareness of the different types of evaluation methods in use, this book discusses the problems associated with determining what quality is and who should set the standards. Findings are presented from the PASS and PASSING methods of assessment and PASS is compared with other methods. The book includes service users' perspectives on service quality.

Författare: D Pilling, Watson G, Doria Pilling, Graham Watson
Format: Pocket/Paperback
ISBN: 9781853022890
Språk: Engelska
Antal sidor: 250
Utgivningsdatum: 1995-04-01
Förlag: Jessica Kingsley Publishers