Assessment of Performance & Satisfaction of Customers

The main theme of this book is on "An assessment of performance and satisfaction of consumers of Shree Warana Sahakari Bank Ltd." This book is basically an author's thesis during her MBA (Agribusiness Management). Thus, it gives an idea and comprehensive picture of performance and satisfaction of consumer about cooperative banks particularly Warana Sahakari Bank Ltd. This book covers the study of different loan products launched by Warana Cooperative Bank compared with Nationalized bank (SBI), Share Capital & Total Reserves and funds Structure of Warana Cooperative Bank, existing Asset recovery management of the Warana Cooperative bank and also the customers satisfaction level with banks facilities & services.