Actions Speak Louder: A Step-By-Step Guide to Becoming an Inclusive Workplace

A step-by-step guide for managers, DEI leaders, and individuals looking to creating impactful, lasting change in their organization, from recruitment to retention, to office culture, and beyond.


After our national reckoning on racial injustice, many companies found themselves searching in vain for guidance on how to translate ideology into action-not just writing checks, but doing the hard work of creating diverse, equitable, and inclusive workplaces. Actions Speak Louder offers a blueprint for leaders and teams ready to look at their surroundings with new eyes, get out of their own way, and turn their energy into a concrete plan.

Renowned leadership and DEI consultant Deanna Singh has led diversity trainings for a wide range of organizations, from non-profits to Fortune 500 companies. Using her unique "use your privilege, check yourself, and build a bridge" methodology, Singh shares exercises, strategies, and step-by-step instructions for:

• Gaining buy-in from stakeholders at all levels of your company for DEI initiatives
• Designing and implementing inclusive policies, from writing job advertisements to conducting performance reviews
• Training your DEI trainers--who are too often thrust into their roles with little instruction or clarity about their decision rights--to audit your "racial climate" and hold you accountable in the future

Actions Speak Louder is designed for teams to read together, equipping them to come up with shared behaviors that advance an inclusive culture at work. As Singh has seen time and time again, with the right tools, any organization can change meaningfully from the inside out.